Testimonials

“We feel very fortunate that New Hope Valley is now available in our community.”
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Testimonials

“The name is genuine! Besides Living up to its name New Hope. The facility and staff have been a Blessing to my mother and Family. I thought it would be a difficult transition going from independent living, to assisted living, but the comfort of the facility and staff have made my mother feel comfortable, as though she was at home with a new extend family! What a True Blessing! After visiting other facilities I was completely satisfied with the facility New Hope Valley, was by far the Best decision for my loved one, my mother!”

★★★★★ – LuvMoM: ) – Via caring.com

“When we had to move mom into a new assisted living facility, I automatically knew where I wanted her to go. After visiting and touring the site, talking to staff members, it only reaffirmed our family decision to move her to New Hope Valley. We haven’t been dissapointed a tiny bit. The entire staff is so warm and welcoming and are up to snuff on my moms present condition and situation and knowing she is safe at night, helps me sleep at night. Thank you Hope Valley Staff! Your awesome!!!”

★★★★★ – LilMoore – Via caring.com

“When we visited New Hope Valley for the first time, my brothers, husband, and I knew we had found our Mom’s next home. The facility is less than one year old, but the plan and design for it was a long time in the making. The care and thoughtfulness that went into the building of New Hope Valley is evident at every turn. The staff is top flight; all were carefully selected for their skills and care for the folks with whom they work. We have found this true of each staff person we’ve met. There has not been a time any of our family have experienced that our Mom’s needs are not being met. We feel very fortunate that New Hope Valley is now available in our community.”

★★★★★ – Spartan fan – Via caring.com

“My mother has been in the “memory unit” at New Hope Valley for about a month now. I had many questions and concerns about transitioning my Mom to this new facility. She is in a later stage of Alzheimer’s and I needed lots of reassurance about the philosophy of care and the staff before making this choice. Rumi, the director, was incredibly patient and informative, answering all my questions. Fortunately it has been a wonderful decision! Each staff member has been warm, welcoming, engaging and you can feel their commitment and the love of their work. It was a huge relief to see my Mom adapting to the loving interest and attention from the care providers so quickly. I could tell she felt more secure and knew she was going to get the help she needs. I feel really grateful, along with my whole extended family, that we have found this exceptional facility to provide such conscious and excellent care to my Mom.”

★★★★★ – Darla Wolgast Romano – Via caring.com

“Our Dad was the second resident at New Hope Valley. We thought it would be a big adjustment for him moving from an apartment where he lived by himself to an assisted living facility. We could not have been more wrong! He adapted to his new surroundings very quickly. It did not take long before he was calling New Hope Valley his “home”. The administrators and care partners welcomed him wholeheartedly and made him feel like he truly belonged. My dad has always loved the outdoors and has been an avid hunter and fisherman for 67+ years. This has been such a big part of his life and who he is as a person. He was encouraged to bring whatever personal belongings he wanted to, including a couple of his deer mounts to hang in his new apartment. This meant the world to him. Everyone that works at New Hope has such a positive and caring manner about them. We are truly grateful for the wonderful care our dad is receiving. We highly encourage anyone looking for an assisted living facility for their family member or loved one to come and tour New Hope Valley. See for yourself why New Hope Valley surpasses all expectations.”

★★★★★ – Noelita & Cheryl – Via caring.com

“As a daughter of a resident, I am extremely pleased with the care of my mother. The caring staff have gone beyond our expectation to help care for my mother as she experiences the last stages of Alzheimer. Many have come in on their days off to ask about my mom. New Hope is the most accommodating, caring and supported assisted living/memory care facility.”

★★★★★ – cschaed1 – Via caring.com

“This is a kind and caring place that goes beyond the normal care that we were used to in an assisted care facility. I would recommend New Hope to anyone who is looking for an assisted care facility.”

★★★★★ – braypm – Via caring.com

“We are family members of New Hope Valley’s first resident. We are grateful for the extra-ordinary care that is being provided to our father. We selected New Hope Valley because there is a predominant philosophy of providing care that is based on the individual’s needs and interests. The careful selection of staff members is very evident. From administrative staff to front line care partners, one can readily feel their committment to “making things work” for the resident. I was also impressed with the amount of research that was done by Rumi to insure that this facility will offer the best and latest technologies that will support their care philosophy. I can further say that our experiences with New Hope Valley has been nothing but positive. New Hope Valley is a treasure waiting to be discovered, and we are truely grateful that it is right here in our Great Lakes Bay Region.”

★★★★★ – Jerry and Bev – Via caring.com

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